Privacy Policy
Last updated: October 13, 2026
SWIFTLINK E-COMMERCE LIMITED, doing business as Covemuse, operates this store. This policy describes how we handle personal information when you browse our site, contact us or place an order. Our contact details appear below.
Information we collect
When you browse the site, we and our service providers may receive device and usage information such as your IP address, browser type, approximate location, pages viewed, referral source and cookie or similar identifiers. When you place an order or contact us, we receive information you provide, such as your name, email address, phone number, billing and delivery addresses, order details and messages.
Payments are handled through checkout and payment providers. We receive information needed to administer the transaction, such as payment status and limited payment-method details. Covemuse does not display or store your complete payment-card number in its own systems. Your payment provider may process additional payment information under its own privacy notice.
How we use information
- To process payments, fulfill and deliver orders, handle returns, and provide customer support;
- To maintain accounts, prevent fraud and protect the security of the store;
- To operate, analyze and improve the site and our services; and
- To send marketing or show relevant advertising where permitted by law and your preferences.
The legal basis for processing, where applicable, depends on the purpose and the law that applies to you. It may include fulfilling a contract, complying with a legal obligation, our legitimate interests in operating and securing the store, or consent where required. You may withdraw consent where applicable without affecting earlier lawful processing.
Who receives information
We share information as needed with providers that help operate the store, including Shopify, payment processors, shipping and tracking providers, customer-support services, and analytics or advertising services that are enabled on the site. We may also disclose information when required by law, to protect rights and safety, or in connection with a business transfer where permitted. These parties may process information in other countries under their own terms and applicable safeguards.
Shopify also processes consumer information in connection with its services. See the Shopify Consumer Privacy Policy for details about Shopify's practices and privacy choices.
Cookies and advertising choices
Cookies and similar technologies support core site functions, remember preferences, measure site use and, where enabled, support advertising. See our Cookie Policy for more information. Where a cookie or privacy preference control is available, you can use it to manage non-essential technologies. You can also control cookies through your browser settings, although some site features may then work differently. Browser “Do Not Track” signals are not a universal opt-out mechanism; use the available privacy controls or contact us about your choices.
How long we keep information
We retain personal information for as long as reasonably needed for the purposes described here, including order fulfillment, customer support, accounting, fraud prevention, dispute resolution and legal obligations. Retention periods vary by type of record and applicable requirements. When information is no longer needed, we delete or de-identify it where reasonably possible.
Your privacy rights
Depending on where you live, you may have rights to request access to, correction or deletion of your personal information; obtain a copy; object to or restrict certain processing; or opt out of certain advertising-related uses. You may also withdraw marketing consent or unsubscribe using a message's unsubscribe link. These rights can have legal exceptions.
To make a request, email info@covemuse.com with enough detail for us to identify the relevant records. We may need to verify your identity before responding. If you are dissatisfied with our response, you may be able to contact the privacy authority in your location.
Security and updates
We use service providers and reasonable administrative and technical measures to protect information, but no internet transmission or storage system is completely secure. We may update this policy when our practices change and will post the revised version and date here. Where required, we will provide additional notice or request consent.
Contact us
SWIFTLINK E-COMMERCE LIMITED (Covemuse)
14 Science Museum Road, Tsim Sha Tsui East, Kowloon, Hong Kong
info@covemuse.com
Support: Monday–Friday; replies are usually sent within 1–2 business days.
Nothing in this policy limits any mandatory privacy or consumer rights available under applicable law.