Terms of Service

Business Information

Store: Covemuse
Legal entity: SWIFTLINK E-COMMERCE LIMITED
Business Registration Number: 79551763
Registered address: 14 Science Museum Road, Tsim Sha Tsui East, Kowloon, Hong Kong
Email: info@covemuse.com
Support hours: Monday-Friday; replies are usually sent within 1-2 business days.

Last updated: September 10, 2026   Version: 2026-09-10

Nothing in this policy limits any mandatory consumer rights available under applicable law.

Welcome to Covemuse. These Terms of Service ("Terms") govern your access to and use of the Covemuse website, products, and services.

This website is operated by SWIFTLINK E-COMMERCE LIMITED, doing business as Covemuse ("Covemuse," "we," "us," or "our").

By accessing our website, browsing our products, creating an account, or placing an order, you agree to be bound by these Terms, as well as our other policies referenced on this website. If you do not agree with these Terms, please do not use our website or services.

SECTION 1 - ELIGIBILITY AND USE OF OUR WEBSITE

By using this website, you represent that you are at least the age of majority in your state or jurisdiction of residence, or that you are using the website with the permission and supervision of a parent or legal guardian where permitted by applicable law.

You agree to use our website only for lawful purposes and in accordance with these Terms.

You may not use our website or products:

  • For any unlawful or unauthorized purpose;
  • To violate any applicable local, state, federal, or international law;
  • To infringe upon the intellectual property or other rights of Covemuse or any third party;
  • To transmit viruses, malware, or other harmful code;
  • To interfere with the security or operation of our website; or
  • To engage in fraudulent, abusive, or deceptive activities.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service, cancel orders, or restrict access to our website when reasonably necessary, including in cases involving suspected fraud, abuse, unauthorized resale, or violations of these Terms.

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of our website, products, content, or services without our prior written permission.

The headings used in these Terms are provided for convenience and do not affect the interpretation of these Terms.

SECTION 3 - PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, photographs, colors, dimensions, and other information displayed on our website are accurate.

However, colors and appearances may vary depending on your device, screen settings, lighting, photography, and other factors.

Our products are primarily DIY sea glass art kits and related craft products. Product contents, designs, packaging, and specifications may occasionally change without prior notice.

We reserve the right to modify, discontinue, or limit the availability or quantity of any product at any time.

Product availability is not guaranteed until your order has been accepted and confirmed by us.

Nothing in these Terms limits any rights or protections you may have under applicable consumer protection laws.

SECTION 4 - PRICES AND PRODUCT AVAILABILITY

All prices displayed on our website are subject to change without notice.

We reserve the right to correct pricing, product information, availability, or other errors and to cancel or modify an order affected by such an error.

If we need to cancel or modify an order after payment has been made, we will make reasonable efforts to notify you using the contact information provided with your order.

Promotional offers, discount codes, and special pricing may be subject to additional terms, expiration dates, minimum purchase requirements, or other restrictions stated at the time of the promotion.

SECTION 5 - ORDERS AND ACCOUNT INFORMATION

We reserve the right to accept, decline, or cancel any order at our discretion, subject to applicable law.

We may limit quantities purchased per person, household, account, payment method, or shipping address.

You agree to provide accurate, complete, and current information when placing an order or creating an account.

You are responsible for ensuring that your shipping address, email address, payment information, and other order information are accurate.

If an order is delayed or cannot be delivered because incorrect or incomplete information was provided, we may not be responsible for resulting delays or additional costs to the extent permitted by applicable law.

For information about returns, refunds, and exchanges, please review our Return & Refund Policy.

SECTION 6 - PAYMENT

Payment must be successfully authorized before an order can be processed.

We may use third-party payment processors to securely process payments. Your payment information may be handled directly by the applicable payment provider in accordance with its own terms and privacy policies.

We do not intentionally store complete payment card information on our own systems.

By submitting payment information, you represent that you are authorized to use the payment method provided.

SECTION 7 - SHIPPING AND DELIVERY

Shipping and delivery are subject to our Shipping & Delivery Policy.

Estimated delivery times are provided for reference and may be affected by order processing, carrier delays, weather, holidays, customs, incorrect addresses, or other circumstances beyond our reasonable control.

For international orders, customs duties, taxes, brokerage fees, or other import charges may apply unless otherwise stated. Such charges may be the responsibility of the customer.

Please review our Shipping & Delivery Policy for current shipping destinations, processing times, delivery information, and other applicable details.

SECTION 8 - RETURNS, REFUNDS AND EXCHANGES

Returns, refunds, and exchanges are governed by our Return & Refund Policy.

Eligibility requirements, return timeframes, refund methods, and any applicable conditions are described in that policy.

Nothing in these Terms is intended to restrict any mandatory consumer rights that cannot legally be waived or excluded under applicable law.

SECTION 9 - THIRD-PARTY SERVICES AND LINKS

Our website may use third-party services, applications, payment processors, shipping providers, analytics tools, or other technologies.

We may also provide links to third-party websites for convenience.

We do not control third-party websites or services and are not responsible for their content, policies, availability, or practices.

Your use of any third-party service is subject to the applicable third party's terms and policies.

SECTION 10 - USER CONTENT AND REVIEWS

If you submit reviews, comments, photographs, feedback, suggestions, or other content to us ("User Content"), you represent that you have the right to submit that content and that it does not violate the rights of any third party.

By submitting User Content, you grant Covemuse a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, adapt, and distribute that content for purposes related to our business, including marketing and promotional purposes, subject to applicable law.

We reserve the right to remove User Content that we reasonably believe is unlawful, misleading, abusive, defamatory, infringing, or otherwise inappropriate.

You remain responsible for the User Content that you submit.

SECTION 11 - INTELLECTUAL PROPERTY

All content on this website, including but not limited to:

  • Logos and trademarks;
  • Product names and designs;
  • Product photographs;
  • Images and graphics;
  • Text and written content;
  • Website design and layout;
  • Videos;
  • Illustrations; and
  • Other original materials

is owned by or licensed to Covemuse and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, republish, sell, or commercially exploit our content without our prior written permission.

For additional information, please review our Intellectual Property Statement.

SECTION 12 - PROHIBITED ACTIVITIES

You may not use our website to:

  • Violate any applicable law or regulation;
  • Commit fraud or facilitate fraudulent transactions;
  • Submit false or misleading information;
  • Interfere with the operation or security of our website;
  • Upload malicious software or harmful code;
  • Attempt to gain unauthorized access to our systems;
  • Scrape, crawl, or collect website content through automated means without permission;
  • Collect personal information from other users without authorization;
  • Infringe intellectual property, privacy, or other rights;
  • Harass, threaten, abuse, or defame others; or
  • Engage in any activity that could damage Covemuse, our customers, or our website.

We may suspend or terminate access to our website if we reasonably believe these Terms have been violated.

SECTION 13 - ACCURACY OF INFORMATION

We make reasonable efforts to keep information on our website accurate and current.

However, information on the website may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, availability, shipping information, or other content.

We reserve the right to correct errors and update information at any time.

Where required by applicable law, we will honor any rights or remedies available to consumers in connection with inaccurate information or orders.

SECTION 14 - DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, our website and its content are provided on an "as is" and "as available" basis.

We do not guarantee that:

  • The website will always be available or uninterrupted;
  • The website will be free from errors or security issues;
  • Information provided on the website will always be complete or current; or
  • The website will meet every user's particular expectations.

However, nothing in these Terms excludes or limits any warranty, right, or remedy that cannot legally be excluded or limited under applicable law.

SECTION 15 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Covemuse and its officers, directors, employees, affiliates, agents, service providers, suppliers, and licensors will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services.

This may include, where permitted by law, loss of profits, loss of revenue, loss of data, or other similar losses.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law, including certain rights and remedies available to consumers under applicable law.

Where liability cannot be excluded but may be limited, our liability will be limited to the maximum extent permitted by applicable law.

SECTION 16 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Covemuse and its officers, directors, employees, affiliates, agents, and service providers from claims, losses, liabilities, damages, and reasonable expenses arising from:

  1. Your violation of these Terms;
  2. Your unlawful or unauthorized use of our website or services; or
  3. Your violation of the rights of another person or entity.

This provision does not apply to the extent that the claim results from our own unlawful conduct, negligence, or other liability that cannot legally be excluded.

SECTION 17 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law, and the remaining provisions will remain in full force and effect.

SECTION 18 - TERMINATION

These Terms remain effective unless terminated by you or by us.

You may stop using our website at any time.

We may suspend or terminate your access to our website or services if we reasonably believe that you have violated these Terms, engaged in fraudulent activity, or otherwise misused our website.

Any provisions that by their nature should survive termination will remain effective after termination, including provisions relating to intellectual property, limitations of liability, indemnification, dispute resolution, and governing law.

SECTION 19 - ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping & Delivery Policy, Payment Terms & Method, Intellectual Property Statement, Cookie Policy, and any other policies expressly incorporated into these Terms, constitute the agreement between you and Covemuse regarding your use of our website and services.

If we do not immediately enforce a provision of these Terms, that does not mean that we waive our right to enforce that provision later.

SECTION 20 - CHANGES TO THESE TERMS

We may update or modify these Terms from time to time.

When changes are made, we will post the updated Terms on this page and update the "Last Updated" date above.

Unless otherwise required by applicable law, the updated Terms will become effective when posted.

Your continued use of our website after the updated Terms become effective constitutes acceptance of the revised Terms.

SECTION 21 - GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region, without regard to its conflict-of-law principles.

However, nothing in these Terms is intended to limit, waive, or exclude any mandatory consumer protection rights or other rights that you may have under the laws of the state or jurisdiction where you reside.

If the laws applicable to your transaction provide you with rights or protections that cannot legally be waived, those rights and protections will remain unaffected by these Terms.

SECTION 22 - DISPUTE RESOLUTION

If you have a question, complaint, or dispute concerning our website, products, or services, please contact us first at info@covemuse.com. We encourage you to give us an opportunity to resolve the matter informally and in good faith.

If a dispute cannot be resolved informally, it may be brought before a court or other forum having jurisdiction over the dispute, subject to applicable law and any mandatory consumer rights.

Nothing in these Terms prevents you from exercising any rights or remedies available to you under applicable consumer protection laws.

SECTION 23 - CONTACT INFORMATION

If you have any questions about these Terms of Service, please contact us:

SWIFTLINK E-COMMERCE LIMITED
Email: info@covemuse.com
Website: Covemuse.com

For questions regarding an order, return, refund, shipping, or product, please contact our customer service team through the contact information provided on our website.